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yousufzai karim

6 days ago

6 months back we bought our car and now the car is bit bigger for my parents to drive so we decided to see if they will take it back and yes they did with open arms. We were very happy with the car and due to circumstances we want to buy a smaller car. Highly recommend clay and entire team for their amazing customer service and support in the process.

Nina Suani

1 week ago

This is the second time I’ve purchased a vehicle from Auto Outlet Direct within a year and a half. I received EXCELLENT service from Jesse & Carl; hassle free; efficient; quality of cars exceed expectations and sale price.

Peter

1 week ago

Easy, no pressure. Will was great. So many cars to choose from. Great pricrs

Matt Forrest

2 weeks ago

Easiest way I've bought a car, everything was transparent and The sales rep Jesse was straight forward and easy to chat with and got me a great deal on the car is purchased. I was able to do everything via text and email, would recommend auto outlet direct :)

Nate Wanser

2 weeks ago

I can’t recommend this dealership highly enough. In the last 6 months, I’ve purchased two cars here and both have been in excellent condition. A huge thank you to Jesse and Clay, who made the whole process smooth, stress-free, and enjoyable each time. They were professional, friendly, and genuinely cared about making sure I was happy with my purchase. It’s rare to find a team that goes above and beyond like they do, and it shows in the quality of their service and the vehicles they offer.

Phone Pyae Tun

3 weeks ago

Exceptional responsiveness and great ease of interaction with Jesse. Amazing customer service! Thanks, guys.

Jacqueline Scully

4 weeks ago

I recently purchased a used Audi from this outlet. The staff were very friendly and the cars are all quality. I will look here first when I need my next car. Thanks to Marcus and William.

Sabina Andersonlenz

1 month ago

Very prompt service

Billy G

1 month ago

I was keen on a car I had seen advertised with Auto Direct and first called, and went in to have a look. Met Clay, Will , and the team at the dealership and they were all very friendly and inviting . Clay was the person who I dealt with and was very patient and helpful in answering my questions. Very happy with the car I ended up buying and with Clay's assistance with the sale. Was very comfortable throughout the whole buying process , which usually can be very intimidating. 😳 I do recommend these guys if you're looking for your next pre loved car A+++++

Eliza Mason

2 months ago

Thanks for the new car guys you’ve really helped. Buying a car sight unseen is scary but we couldn’t be happier. Thanks again.

Angie Fimmano

2 months ago

We just bought a car from this company and are thrilled with the people service and quality of the vehicle. It was an absolute pleasure dealing with this team from the quick response to our initial enquiry through the ad page on a Sunday evening, right down to the test drive and the dealer taking the time to answer all of our questions. Our vehicle has not disappointed us in any way since purchase. We are so happy to have found this company who are very clearly upholding high standards of secondhand vehicle conditions in the stock they sell. Clay and his team were a pleasure to deal with and we will be happily recommending them and using them again in the future.

Stu B

2 months ago

Purchased a luxury landrover from jesse at auto outlet five dock so recommend if you want a cool ride to buy

Roger Falecki

2 months ago

Jessie and Will did a great job I’m very happy with my new purchase commodore 2020 model. I would highly recommend the boys to anyone.

Willie V

3 months ago

Prompt, professional and courteous. Buying interstate made easy.

T Lopes

3 months ago

They helped me pick a car and make payment on a Saturday, when I arrived close to closing time.

Chris Baldock

4 months ago

Purchased a 2016 BMW X3 for a fantastic price. Jesse was a pleasure to deal with.

Ian Cowin

4 months ago

Great to deal with .great service.great prices

Terry Richards

4 months ago

Great friendly and professional service from Jesse Very happy with the car we purchased

Daniela Rayfield

4 months ago

⭐⭐⭐⭐⭐ Great experience buying my second-hand car here! The team was friendly, honest, and really helpful throughout the process. The car was exactly as described—clean, reliable, and well-priced. No pressure, just straightforward service. I’d definitely recommend them to anyone looking for a used car!

Marc

4 months ago

Very happy with my new car thanks Jesse and the team.

Sophie Mckechnie

4 months ago

Jessie was fantastic to deal with, efficient and great communication. Would definitely recommend.

Raymond Frangie

4 months ago

Had a great experience with these guys. I will be back for the next one.

Jackson Chaker

4 months ago

The guys at the yard couldn't be more helpful to help me purchase a car for my sick father. He struggles to walk long distances the guys were really patient with us and helpful. Especially clay offering my dad a cold drink as he struggles. Marcus helped us pick the right car in immaculate condition. Definitely A1 service here next time I need a car I know where to go !

Angie Singh

5 months ago

BEWARE!!! Do not buy from this dealer! I had to give it a these stars so this feedback will be seen. Go to all the low ranking stars. This dealer is dodgy, I had to spend $4500 on a $6000 car I bought from them. They tricked me firstly lying about the warranty said it gets emailed but never did. The car has a major issue where it started to shut down randomly in the first 2 weeks. I had to go through fair trading, where the outcome was not helpful so now considering going to tribunal. I found out this company has several complaints lodged at fair trading. Do not buy from them!

Josh See

5 months ago

I recently purchased a 2015 Hyundai i30 from Auto Outlet Direct, and I wanted to share my experience. Overall, the buying process was quite easy. I was able to reserve the car with a non-refundable deposit over the phone, which was convenient since I had to travel from Newcastle to see it. When I arrived, the car presented well and drove nicely. However, I did encounter a clutch issue on my trip home, where it started slipping and sticking to the floor. I reached out to Marcus for assistance. While he was initially unable to help with the issue, further discussions led to him generously contributing a couple hundred dollars towards the replacement of the clutch. I would classify the service as fair and commend Marcus and Jesse for doing their best in a tricky situation. Their willingness to help after the fact made a difference in my experience. I would recommend Auto Outlet Direct for future car purchases, as they appear to genuinely care about their customers & reputation.

Afioga Leota

5 months ago

Jesse and the team were outstanding in service and delivery. I was enquiring about a car I’ve been looking for a while. Jesse was very responsive and helpful even provided a great deal with price. I had no issues with the car once received. Definitely would recommend these guys if you are local in Five Dock or around Australia.